Heritage Drive Scotland – Privacy Policy

Last updated: April 2026

Heritage Drive Scotland (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and safeguard your information when you visit our website, make an enquiry, or communicate with us in relation to our chauffeur-driven experiences and related services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

Who we are

Heritage Drive Scotland provides luxury chauffeur-driven classic car experiences, bespoke heritage journeys, and related concierge-style services across Scotland.

Website: www.heritagedrivescotland.com
Email: enquiries@heritagedrivescotland.com

The information we may collect

We may collect personal information that you provide to us directly, including:

  • your name
  • your email address
  • your preferred experience or journey
  • preferred dates and availability
  • pick-up location or general travel requirements
  • any additional details you choose to include in an enquiry

We may also receive limited technical information when you use our website, such as information necessary for site security, functionality, and performance.

We do not intentionally seek to collect special category personal data through the website. Please avoid including sensitive medical or other highly personal information in general enquiry forms unless it is genuinely necessary, in which case we will handle it with appropriate care.

How we use your information

We use your information to:

  • respond to your enquiries
  • discuss, arrange, and manage prospective bookings
  • provide and administer our services
  • communicate with you about your requested experience
  • maintain appropriate internal business records
  • protect the security and integrity of our website and communications

Financial Transactions

We may process personal and financial information in order to facilitate bookings and payments for our services. This may include billing details and transaction data.

Payment processing is handled securely via third-party providers (such as Stripe or other payment processors), and we do not store full card details on our systems.

We use this information solely for the purposes of processing payments, managing bookings, and fulfilling our contractual obligations. We do not sell, rent, or trade your personal information to third parties.

Lawful basis for processing

We process your personal data on one or more of the following lawful bases:

  • legitimate interests, where it is necessary for us to respond to enquiries and operate our business professionally and efficiently
  • contractual necessity, where processing is needed in order to take steps at your request or to provide services you have asked us to deliver
  • legal obligation, where we are required to retain or disclose information in order to comply with applicable law

Where consent is required for any particular activity, we will seek it separately.

Data sharing

We may share personal data only where reasonably necessary, including with:

  • trusted service providers who support our website, email, and business systems
  • professional advisers
  • carefully selected partners involved in delivering a requested experience, where relevant to your booking or enquiry

Any such sharing is limited to what is necessary and is undertaken on the basis that your data will be handled lawfully and securely.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, manage bookings, maintain records, and comply with legal, accounting, or tax obligations.

As a general guide:

  • enquiry information may be retained for up to 12 months
  • booking and transaction-related information may be retained for longer where required for legal, tax, insurance, or business record purposes

Cookies and similar technologies

Our website may use cookies or similar technologies for essential website functionality, security, and performance.

Where non-essential cookies or similar technologies are used, we will seek consent where required by law.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.

Marketing communications

If you contact us in relation to our services, we may respond to you regarding your enquiry. We will not send unsolicited marketing emails to individuals where consent is required unless we have the appropriate permission to do so.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, disclosure, or alteration.

However, no online transmission or storage system can ever be guaranteed completely secure, and you provide information to us on that basis.

Your rights

Subject to applicable law, you may have the right to:

  • request access to the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request erasure of your data
  • request restriction of processing
  • object to certain types of processing
  • request transfer of your data in an appropriate format

To exercise any of these rights, please contact us at: enquiries@heritagedrivescotland.com

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your data has been handled.

Contact

For any questions about this Privacy Policy or how we handle personal data, please contact:

Heritage Drive Scotland
enquiries@heritagedrivescotland.com